Shipping Policy

At RATZONIC, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation along with tracking details via email or SMS (if provided).

Delivery Time

Estimated delivery times are as follows:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

• Free Shipping is available on eligible orders across India.

• If any shipping charges apply, they will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive a tracking number that can be used to monitor the shipment status.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. RATZONIC is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.

Delivery Delays

While we strive to deliver every order on time, delays caused by courier services, natural disasters, government restrictions, or other events beyond our control are not the responsibility of RATZONIC.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Email: support@yourdomain.com

We appreciate your trust in RATZONIC and thank you for shopping with us.